FAQ
Q1. Mainly what products are within your production scope?
A: We mainly produce products in six categories, as below listed.
1) Engine crankshafts. Mostly for automobile, and for outboard engines, aircraft engines and general engines as well.
2) Remanufactured engine. Our engines are bare engines, also called engine long blocks.
3) New Engine. Brand new bare engines.
4) Engine overhaul parts. Also called engine repair parts, such as cylinder block, cylinder head, crankshaft, conrod and camshafts etc.
5) Power generator. All fuel types Power generator available.
6) Used car. Our new project on the way, please feel free to let us know your detailed vehicle models in need, then we will check supply availability and try to organize accordingly.
Q2. What quality management system certificates do you have?
A: We have IATF 16949 CERTIFICATE (previously ISO/TS16949), and REMANUFACTURING MANAGEMENT SYSTEM CERTIFICATE, and are running under these quality management systems.
Q3. What is your terms of packaging?
A: We normally pack our crankshafts / bare engines in plywood case.
Q4. What is your terms of payment?
A: 100% deposit by T/T if in stock. Otherwise, T/T 50% as deposit, 50% balance before delivery, which is negotiable.
Q5. How about your delivery time?
A: Generally, it will take 3 to 5 working days after receiving payment if in stock, and it will take 30 to 50 days after getting advance payment if no stock. The specific production lead time depends on the detailed product ordered and the quantity of your order. It is also subject to our production timetables.
Q6. Can you produce according to the sample or the engineering drawing?
A: Yes sure, as we are good at OEM. To produce a new product, we would need either sample or engineering drawing.
Q7. What is your sample policy?
A: We can supply the sample if we have in stock. We need to charge the sample cost and the courier cost. We do not make money out of samples, but we are looking for long term cooperation and partnership.
Q8. Do you test all your goods before delivery?
A: Yes, 100% tested with our advanced inspection devices before delivery.
Q9: How do you make our business long-term and good relationship?
A: Good quality, competitive price and heart-to-heart service to ensure our customers win out in their market.